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Patients Win

About the show.

More than a podcast, Patients Win is a movement to restore healthcare to its true purpose: serving patients. Hosted by Dr. Jonathan Bushman and co-host Troy Reichert, Patients Win invites decision-makers to join a movement: making patients the real beneficiaries of healthcare. Through stories, case studies, and candid conversations, the podcast reveals how current systems fail patients, and highlights leaders designing benefits where people, not spreadsheets, come first. Each episode equips CHROs, CFOs, brokers, and physicians with tools to lead change in their own organizations. The message is clear: healthcare only works when patients win.

About the host.

Dr. Jonathan Bushman — Direct Primary Care Physician. A respected leader in healthcare, Dr. Bushman is known for his leadership and innovative thinking. As a physician and advisor, he reshapes healthcare dynamics, emphasizing patient-centered care and modern solutions. With nearly two decades of experience, his insights have shaped healthcare strategies and improved… Read the full profile →

Troy Reichert . A sales and marketing executive with over thirty years of senior management experience, Troy Reichert enjoys encouraging people and collaborating creatively to solve problems. Specializing in sales, marketing, and transition management, he grasps the delicate balance between people and processes and the impact of… Read the full profile →

Featured episodes.

3 hand-picked videos

Latest episodes.

newest first
Ep 17 · Sep 17, 2026 · 58 min

What Happens When the Patient Finally Comes First

On this episode of Patients Win, Dr. Jonathan Bushman and Troy Reichert set aside business models and policy talk to get personal, digging into the real patient stories that have shaped their mission in healthcare. From moments of heartbreak and frustration…

Ep 16 · Sep 3, 2026 · 1 hr 7 min

Why Listening Might Be the Most Powerful Medicine

Welcome to another episode of Patients Win. Today, Dr. Jonathan Bushman and Troy Reichert are joined by Dr. Lane Peyton, a passionate psychiatrist from Oklahoma City, known for his dedication to integrative medicine and bringing together primary care and…

Ep 15 · Aug 11, 2026 · 1 hr 2 min

Restoring Joy in Medicine Through Better Care and Stronger Communities

Welcome to another episode of Patients Win. Today, we’re joined by Dr. Saju Joseph, a renowned surgeon based in Las Vegas with a fascinating journey from surgical training in Boston to an extraordinary fellowship in Scotland. Alongside hosts Dr. Jonathan…

Ep 14 · Jul 27, 2026 · 1 hr 5 min

How Direct Primary Care Changed the Way I Practice Medicine

In this episode of Patients Win, Dr. Jonathan Bushman sits down with longtime friend, colleague, and next-door clinic neighbor Dr. Charles Jantzen for an honest conversation about resilience, burnout, and rediscovering joy in medicine. The two reflect on…

Ep 13 · Jul 16, 2026 · 53 min

How Whole Person Care and Data Can Transform Healthcare Outcomes

Welcome to another episode of Patients Win. Today, we explore what it truly means to move healthcare upstream, shifting the focus from reactive disease treatment to proactive, whole-person care. We’re joined by Dr. Scott Conard, a family physician and leader…

Ep 12 · May 27, 2026 · 46 min

How Health Coaching Bridges the Gap Between Knowledge and Action for Real Patient Change

Welcome to another episode of Patients Win, the podcast dedicated to reimagining healthcare so it truly works for the people it serves - the patients. In today's show, the conversation focused on the vital role of health coaching and its intersection with…

Ep 11 · May 14, 2026 · 36 min

Bridging the Trust Gap: How Transparent Pricing Is Transforming Healthcare for Patients

Welcome to another episode of Patients Win, the podcast dedicated to making healthcare work for the people it serves - the patients. Today, we dive into the intersection of healthcare and technology with David Comiskey of HealthMe. With a unique background…

Ep 10 · Apr 29, 2026 · 41 min

From Transactional Medicine to Trust: The Employer’s Path to Better Healthcare and Cost Control

Welcome to another episode of Patients Win, the podcast where we flip the script on healthcare and shine a light on strategies that put power back in the patient’s hands. In today’s episode, Troy and Dr. Bushman are joined by Lee Lewis, Chief Strategy…

Ep 9 · Apr 17, 2026 · 47 min

Inside the Fight for Price Transparency and Real Healthcare Reform

Welcome back to Patients Win, the podcast where we flip the script on healthcare and put power back into your hands. In today’s episode, hosts Troy Reichert and Dr. Jonathan Bushman are joined by special guest Katy Talento, whose career spans from the halls…

Ep 8 · Mar 9, 2026 · 46 min

Tiffany Ryder’s Journey from NFL Cheerleader to Healthcare Change-Maker

Welcome to another episode of Patients Win, the show where we dig deep into the realities of our healthcare system and highlight the stories and strategies that are giving patients a real voice in their care. In this episode, hosts Troy Reichert and Dr.…

Ep 7 · Feb 26, 2026 · 34 min

From Broken Healthcare to Hope: How Patients Win with Direct Contracts and Nurse Navigation

On this episode of Patients Win, we’re flipping the script on healthcare with a powerful conversation about real change, resilience, and the mission to put patients first. Hosts Troy Reichert and Dr. Jonathan Bushman welcome special guest Tracy Creger: a…

Ep 6 · Jan 23, 2026 · 44 min

From Invisible Patient to Purposeful Leader: Justin Shuman’s Journey Through Healthcare Hurdles

Welcome to another episode of "Patients Win," the podcast where healthcare gets real and personal stories take center stage. In this episode, you´ll hear from Justin Shuman, a healthcare executive whose professional life has been devoted to building…

More from the network.

Patients Win is one of the shows on TopHealth.Care, healthcare's physician-led media network. Browse every show → or meet the Featured Experts →